Refund Policy
Last updated: October 20, 2018
Subscriptions and one-time purchases are billed in advance using the payment method you provide.
No Refunds
Unless otherwise required by applicable law, all payments made to LaunchAndLoop are final and non-refundable.
This applies to all paid products and services, including but not limited to:
- Subscription plans
- Startup listings
- Verified badges
- Premium features
- Promotional placements
- Add-ons
- Any other paid services offered through LaunchAndLoop
Once a purchase is completed, access to the purchased service or feature may be granted immediately. Because digital services are delivered upon purchase, we do not provide refunds, credits, or exchanges for any reason, including:
- Change of mind
- Accidental purchases
- Failure to use the service
- Partial use of a subscription period
- Downgrading your plan
- Dissatisfaction with features that were accurately described
Subscription Cancellation
You may cancel your subscription at any time from your account settings.
If you cancel:
- Your subscription will remain active until the end of your current billing period.
- You will not be charged for future renewal periods.
- Your cancellation does not entitle you to a full or partial refund for the current billing period.
Exceptions
Refunds will only be issued where required by applicable law or, in exceptional circumstances, at LaunchAndLoop's sole discretion.
Billing Issues
If you believe you were charged in error, billed multiple times for the same purchase, or experienced unauthorized payment activity, please contact us promptly. We will investigate the issue and, where appropriate, issue a refund or correction.
By purchasing any paid service from LaunchAndLoop, you acknowledge and agree to this Refund Policy.