Privacy Policy
Last updated: October 20, 2018
Your privacy is important to us. This Privacy Policy explains what information LaunchAndLoop collects, how we use it, and the choices you have regarding your data.
By using LaunchAndLoop, you agree to the collection and use of information as described in this policy.
Information We Collect
Account Information
When you create an account, we may collect:
- Name
- Email address
- Profile picture
- OAuth profile information (when signing in with Google or another provider)
Startup Information
To provide our services, we collect information about the startups you choose to add, including:
- Startup name
- Website URL
- Logo
- Description
- Public links you provide
- Milestones and other profile information you choose to publish
Connected Service Data
If you connect third-party services, we may collect limited business metrics necessary to provide our features.
Examples include:
Payment Providers (such as Stripe)
- Monthly Recurring Revenue (MRR)
- Total Revenue
- Active subscriptions
- Pricing information
- Subscription-related metrics
Payment Provider Data
When you connect a supported payment provider (such as Stripe), LaunchAndLoop only accesses the aggregate business metrics required to power platform features, including:
- Monthly Recurring Revenue (MRR)
- Total Revenue
- Active subscriptions
- Pricing information
- Revenue trends and growth metrics
What We Do Not Collect
LaunchAndLoop does not collect, access, store, or process your customers' personal information from connected payment providers. This includes, but is not limited to:
- Customer names
- Customer email addresses
- Customer phone numbers
- Customer billing or shipping addresses
- Credit or debit card information
- Bank account information
- Individual transaction details containing customer information
- Customer invoices
- Customer payment methods
- Any personally identifiable information (PII) of your customers
Your customer data remains with your payment provider. LaunchAndLoop only accesses the aggregated business metrics necessary to provide verified revenue insights, analytics, and dashboard functionality.
Google Analytics
- Website visitors
- Traffic metrics
- Page views
- Engagement metrics
- Growth trends
We only access the information necessary to provide the requested features.
Information We Do Not Collect
LaunchAndLoop does not collect or store:
- Customer names or customer lists
- Customer payment information
- Credit or debit card information
- Full Google Analytics reports or raw analytics exports
- Passwords for third-party services
Payment information is handled directly by the applicable payment provider.
How We Use Your Information
We use your information to:
- Create and manage your account
- Authenticate users securely
- Provide dashboard functionality
- Display verified startup metrics
- Synchronize connected third-party services
- Improve and develop LaunchAndLoop
- Respond to support requests
- Detect fraud, abuse, or unauthorized access
- Maintain the security and reliability of our platform
- Comply with legal obligations
We do not sell your personal information.
Third-Party Services
To operate LaunchAndLoop, we rely on trusted third-party providers, including:
- Supabase (database, authentication, storage)
- Stripe (payment metrics integration)
- Google Analytics (analytics integration)
- Google OAuth (authentication)
- Resend (transactional email delivery)
- Vercel (website hosting and infrastructure)
These providers process data in accordance with their own privacy policies.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.
Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Specifically:
- Account information is retained while your account remains active.
- Startup information remains available until removed by you or deleted with your account.
- Connected service data may be retained for historical reporting until your account is deleted.
- Security and audit logs may be retained for a limited period for fraud prevention and compliance.
- Backup copies are retained for a limited period before being permanently deleted.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information.
- Correct inaccurate or incomplete information.
- Export your data.
- Delete your account and associated personal information.
- Withdraw consent for optional data processing.
- Request the deletion of connected service data.
Some information may be retained where required by law or for legitimate business purposes.
Children's Privacy
LaunchAndLoop is not intended for individuals under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.
International Data Transfers
Your information may be processed or stored in countries other than your own through our trusted infrastructure providers. We take reasonable measures to ensure appropriate safeguards are in place where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective when the updated version is published on LaunchAndLoop. Your continued use of the platform constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or your personal data, please contact us using the contact information provided on the LaunchAndLoop website.